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Contact a technical Expert

Not only do our technical experts investigate a broad range of mishaps and disputes, they also participate in standards writing organizations, and work with the media on breaking stories.

Let us know how we can help you and the best way to get in touch.



For new inquiries we will run a preliminary conflict check before connecting you with a technical expert.

Please include information for the conflict check. You can also upload a copy of the complaint for a more thorough assessment.


expect to hear back from us soon

We strive to be as responsive as possible, but occassionally experience delays due to high volume. If you require an immediate response we suggest dialing our corporate office at 800.813.6736. If contacting us during the night, weekend, or a national holiday expect to hear from us the next business day.